Fitrex
Information about Fitrex Company
Broker Fitrex has its head office at Kesklinna linnaosa, Rooosikrantsi tn 2-1134, 10119, Tallinn, Estonia. The company’s website lists registration number 25546 BC 2019, but no information about a license was found.
The website fitrex.eu is only available in English, with no access to a Russian version.
To contact support, you can use a phone number or email, as well as fill out a feedback form.
No information about the company’s founding date is available on the official website, and there is also no data on the project’s management and its employees.
Trading Conditions of Fitrex Company
The broker claims to provide access to over 180 assets on various markets, asserting its global reputation. However, this information is not confirmed.
The company’s advantages include:
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Multiple deposit and withdrawal options;
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Fast and reliable service;
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Specialized customer support;
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Tight spreads;
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Social trading.
Reviews about Fitrex company can provide an insight into the broker’s actual performance.
Account Types and Trading Details
The company offers three main types of accounts with different conditions:
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Standard account starting from $250 with a minimum spread of 1.2 pips, with a personal manager;
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Premium account starting from $2000 with a minimum spread of 0.8 pips, Bundle Account Premium;
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VIP account starting from $35000 with a minimum spread of 0 pips, Bundle VIP, commission $2 per lot ($4 per round lot).
The company offers Bundle – an investment product that allows opening balanced risk positions using leverage.
Trading Platforms and Trading Conditions
The company’s trading platforms are divided into desktop and mobile options. For PC, the company’s proprietary software is available, offering several advantages:
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Customizable layout;
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Choice of chart types with different timeframes;
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Effective technical indicators and charting tools;
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One-click trading capability;
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Selection of deal execution modes.
The mobile application is suitable for Android and iOS devices, providing access to advanced indicators and tools, as well as one-click trading capability.
Account Funding and Withdrawal
Information about depositing and withdrawing funds leaves much to be desired. A modest list of supported payment methods is presented.
Commissions, crediting periods, and limits are not disclosed on the website. Mention is made of no commissions for transfers, but without specifying details.
Conclusions
From the analysis of the Fitrex company’s website, preliminary conclusions can be drawn. It is essential to consider the lack of a license, incomplete information on trading conditions and the process of depositing/withdrawing funds. To make a final decision on working with the broker, reviews should be studied, consultation with an expert should be sought, and the company’s internal documents should be reviewed, although they are also not available in Russian.
As a beginner in investing, I have several issues with broker Fitrex. The main problem I have encountered is the lack of transparency. Every now and then, I find hidden charges that were not clearly communicated at the start. This not only disrupts my budget, but also erodes my confidence in the broker’s trustworthiness.
The next issue is with customer service. On the several occasions I have tried reaching out, I either get put on hold for long periods, bounce between different departments, or do not get contacted back. As a beginner investor, it’s crucial for me to have timely, reliable customer support that can clarify my doubts and resolve issues quickly.
My third disappointment is the lack of educational resources. While I understand that investing inherently involves risks, having more educational resources could significantly help mitigate some of them. As a beginner, I need guidance and someone to explain to me in clear terms what I’m getting into.
Lastly, the platform itself can be quite complicated to use. The user interface isn’t very beginner-friendly and it can be tough to navigate around to find needed information or perform transactions.
Overall, as a novice investor, the experience with Fitrex leaves much to be desired and I don’t feel as supported as I should be.