City Index
City Index is a company providing CFD trading opportunities since 1983. The website provides additional information on accessing the Forex market and financial betting. Clients are offered trading in currency pairs, stock indices, commodities, digital currency, and other instruments. The company emphasizes that client funds are held in segregated accounts. The brand is controlled and owned by GAIN Capital UK Limited. The license is issued by the FCA, and information about it is available on the website.
Support Service and Offices
For assistance, clients can use the online chat on the website or contact the specified phone number. The support service operates 24/5. The company’s office is located in London.
Registration and Accounts
To start working with the company, clients need to go through the registration process on the website, providing contact details and creating a password. Potential clients can choose an account based on their preferences in trading types, such as spread betting, trading in the Forex market, and CFD deals.
Rates and Conditions
City Index offers various types of accounts and rates for clients. There are 3 standard rates and 3 categories of traders, each with specific conditions. For example, Premium Trader access is available to invited users with the corresponding experience and trading volume.
Deposits and Withdrawals
Bank transfer, cards, and PayPal can be used for depositing and withdrawing funds. The minimum amount to start working is £100, and the maximum is £20,000. There are no fees for deposits and withdrawals.
Conclusion
City Index provides CFD trading opportunities with a focus on fund security and licensing. Potential clients should pay attention to the terms of cooperation and account options before starting to invest.
My experience with City Index has been thoroughly disappointing. They have terrible customer service, with representatives who are often unresponsive or unhelpful. When it comes to withdrawing funds, the process is unnecessarily complicated and prolonged. I also felt that their platform navigation was quite convoluted, making it difficult to execute trades quickly and efficiently. The fees are also on the higher end, with hidden charges lurking at every corner. Due to these reasons, I absolutely do not recommend City Index to anyone looking for a seamless and transparent trading experience.